Metric Guide

Application Uptime Rate

Description

The application uptime rate is an important metric for any data-driven organization. It measures the availability of a particular application or service over a given period of time and can be used to identify potential issues that may affect the performance and reliability of an application. Application uptime refers to the amount of time that an application or service remains available and functioning correctly. It is a measure of reliability, stability, and quality as well as responsiveness. A higher percentage of available, functioning applications means better user experience, less downtime due to technical issues, fewer customer complaints, and overall greater customer satisfaction.

Calculation

Application uptime is calculated by taking the total number of hours that the system was available and dividing it by the total number of hours in a given period (e.g., 24 hours). For example, if your system was up for 20 out of 24 hours in one day then your application uptime rate would be 83%. This can be expressed as a decimal value (0.83) or as a percentage (83%).

$$\frac{Hours\:of\:Uptime}{Total\:Hours}$$
Importance

We're here to help!

Book a free consultation

We've helped hundreds of companies set up their data strategy

Metrics Frameworks

Modern Data Statck