Metrics by Department

Metrics

Churn Rate
the percentage of customers who have stopped using your product or service within a given time period.
Click Through Rate
How often users click on a link in relation to the total number of times that link was viewed.
Referral Rate
The number of customers that have been referred to the organization divided by the total number of customers that were eligible for referral.
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Metrics Monitoring

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Business Observability